2024

What are (not) tax agent services in an evolving digital ecosystem?

Published Date: 11 Nov 2024

 

With the tax profession undergoing significant regulatory reform, this article considers what triggers the need to register with the Tax Practitioners Board. We explore the nature of providing tax agent services for a fee or other reward in conjunction with professional judgment and reliance on third-party information providers in an increasingly digitalised ecosystem. In doing so, we reflect on technology developments shifting direct reliance from a natural person to software and therefore code (ie programming) in intermediating that service provision. We elucidate key concerns over whether a provider ought to be obligated to register, and identify potential gaps in the safety net that such regulation aims to provide. This article highlights the importance of evaluating the increasingly digitalised toolkit that both tax practitioners and taxpayers routinely make use of, as well as the diversification and expertise relied on in bringing together key components of a taxpayer’s tax liabilities, obligations or entitlements.

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The Tax Institute is a Recognised Tax Agent Association (RTAA) under the Tax Agent Services Regulations 2009. 

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