2024

The future of the tax profession

Published Date: 9 Jul 2024

 

This article explores the evolving landscape of professional services in the digital age, with a focus on the tax advisory sector. It discusses the increasing importance of emotional intelligence as a differentiator in a world where IQ can be digitally disrupted. It examines the impact of new and emerging technologies, including generative artificial intelligence, and considers the historic nature and characteristics of the professions and how they may be impacted by fundamental and unprecedented changes happening around us. The findings suggest that, while IQ remains important, emotional quotient is becoming increasingly critical. The future tax adviser will need to leverage technology and their intellect to develop deep specialisations, but the human-centric delivery of that expertise will be paramount. The article concludes by urging readers to consider the changes happening around them and the impact of those changes on their careers and businesses.

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