Craig has been in the Australian Public Service for 28 years with the first 10 years being with Centrelink with roles including Complex Review Officer and ‘Financial Information Services Officer’. On completing his accounting qualifications, Craig transferred to the ATO in 2000 with the introduction of the New Tax System, Goods and Services Tax. He has been an Assistant Director in the Perth Debt Relief area since 2011, managing areas such as Waiver of Debt and Compromise of Debt. Craig manages the Perth ‘Complex Release Team’ and the national ‘Debt Reduction team’.